Terry Jones

An opportunity for a full time Paralegal has arisen within the New Build Conveyancing department at our Telford office.

We are looking for applicants who are well organised, have a keen eye for detail and work well under pressure. Applicants must have a working knowledge of the Conveyancing process and an understanding of case management systems. Previous Paralegal experience is ideal.

The successful applicant will support the fee earners, providing assistance within a team environment delivering high standards of legal work and client care.

Key tasks:

  • To provide a friendly, knowledgeable and professional service to our clients
  • Providing first point of contact, answering telephones
  • Making calls to clients and introducers on a regular agreed basis to update them on the progress of the case
  • Forging and Maintaining good relationships with the different introducers to the business
  • Reassuring Clients and introducers where necessary and communicating necessary feedback to the team for action
  • Taking control of the frequency of updating and monitoring the pipeline for the team
  • To ensure that the actions within the Case Management System, is managed and dealt with within team targets
  • To effectively maintain and housekeep case management, reflecting the stage of the file, including database, post, schedule and history
  • To ensure any request concerning a work related matter received from the team leader is undertaken within the agreed timeframe.  This may include chasing reports or action on a particular file.
  • Checking client ID. To check and record using the appropriate office procedure
  • Draft contracts
  • Complete mortgage reports
  • Prepare completion packs
  • Deal with post completion matters, included but not limited to applications for registration

Terry Jones Conveyancing vacancies part of bpl Solicitors ltd

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