Shrewsbury, Abbey House 01743 285 888
Shrewsbury, Talbot House 01743 218 450
Telford 01952 297 979
Newport 01952 810 307
Bridgnorth 01746 768 748
Dear Sir, On the 15th February 2019 my partner and I purchased a property for the first time. My partner dealt with most outside parties during this task which included the solicitors. Sonia Gill being one of those solicitors dealing with the purchase of our Bungalow proved to be an outstanding help, guiding us through the daunting and tricky business of a house purchase with a quiet professionalism and optimism that kept us informed and up to date. Without a doubt she made this easier for us to manage. I would recommend Terry Jones Solicitors to anyone wishing to purchase a property. Andy Martin. (March 2019, Sonia Gill, Telford office)
Good morning Robin, I hope you are well, sorry it has taken so long to send this but it really has been a very busy time. On behalf of myself, husband and children, I really would like to say a huge big massive thank you for all the hard work you put in for us. I have to say this has been one of the most stressful things we have done but now worth it to finally be in our new home. We were very fortunate to have you onboard with us for a very difficult 9 months!!! Throughout the process you have been reassuring, professional and always a friendly voice who has been able to provide answers, reassurance and clarity throughout. I assure you if ever recover from the sale and decide to move again we wouldn’t ever be tempted to use anyone else to handle the Conveyancing for us and will highly recommend you to all. Thank you a million times over and we wish you every success in the future. Kind regards, Mr and Mrs Ireland. (February 2019, Robin Tattersfield, Shrewsbury office)
Dear Deborah, Thank you for your letter received today confirming the storage of paperwork relative to the sale for the next 6 years. We would like to thank you for the professional and timely way in which you handled the transaction. We will happily recommend your company to friends who might require such services. Kindest regards, Mr & Mrs Sinclair, (November 2018, Deborah Moriss, Shrewsbury office)
Dear Sarah, We really do appreciate the effort you have put into your work and we thank you. It is so noticeable to the customer, especially our generation, the attitude of the people you deal with and it makes such a difference. Hope all goes well in the next 2 days but rest assured we think that you have done everything possible to help is through what for us, has been quite a stressful few months. Vivien and Frank (October 2018, Sarah Smith, Telford office)
Hi Mike, I just wanted to drop you a line to say thank you. That seems so inadequate under the circumstances! We really appreciate all the hard work, tireless effort and determination to reach a good outcome for us. It has been a difficult few months but now the end is in sight and I am sure we would not have got there without you and your team. You have gone over and above anything we could have expected and we are so grateful to you. Rest assured that we will be giving you glowing recommendations wherever we can. One hurdle left and then we will be in our new home and I can't wait! Best wishes, Jane and Mike (October 2018, Mike Anson, Telford office)
Dear Gavin, I am writing this email on the night before the Kelly family move to our new home. You are a superstar, and have achieved miracles with our case,so please share my e-mail to anyone you wish. It’s all down to you as you have worked so hard for us and showed so much dedication to our file, and pulled off this miracle! I’ve found the last few months the most testing time of my life. Thank you for being so good in your role, and finding the time to listen to my demands and moaning! Have the best weekend Gavin. Best Regards, Nat Kelly. (September 2018, Gavin Willis, Telford office)
Good Afternoon, I am contacting you regarding the excellent service I have experienced from Deborah Morris. We have not had an easy time buying a house, but she took the time to explain and advise my husband and I, throughout this testing period. I cannot thank Deborah enough, I would highly recommend her and would gladly ask for her assistance again. Thanks to her we are now buying a new build through yourselves. Kind Regards Katie Maddison (September 2018, Deborah Morris, Shrewsbury office)
Dear Lynne, I'd like to take this opportunity to thank you for all your help in the recent sale of my mother's flat. Your service was both professional and friendly and you always kept me up to date with progress. I shall certainly use your firm's services in the future. Best wishes, Debbie Parr (August 2018, Lynne Cannon, Shrewsbury office)
Dear Robin, Just a quick note to say thank you to you and Sara for your prompt and professional service. Having bought and sold quite a few properties and dealt with many solicitors you stand head and shoulders above the rest. Many thanks again. Steve Mole (July 2018, Robin Tattersfield and Sara Davies, Shrewsbury office)
Dear Lynne, I cannot thank you and your team enough for your energy and support in this sale. I am beyond thrilled today. Thank you again. All my best Lucy Brumpton, (June 2018, Lynne Cannon, Shrewsbury office)
Dear Emma, Please pass on my thanks to all involved in my recent sale. As you may already know this is the second time I've used Terry Jones Solicitors through Barbers. It has been an absolute breeze for me anyway. So thank you all yet again. Glenn Goodwin (May 2018, Emma Whitehouse, Telford office)
Dear Emma, Just a quick email to say a big thank you for dealing with our house purchase in a polite and professional way. We were extremely happy with your service. Regards Martin and Dawn Jones (May 2018, Emma Whitehouse, Telford office)
Hello, Natasha Lewis recently completed the sale of my elderly mothers flat at Hardy Court, Worcester. I just wanted to record here my thanks to her for her for a slick deal and appropriate sensitivity and professionalism shown throughout. I think she will rise to your lofty heights in due course. Thanks again Simon Rapstoff (April 2018, Natasha Lewis, Shrewsbury office)
Dear Mr Jones, I am writing to let you know how impressed and satisfied we are with the service provided by your company and in particular, trainee solicitor, Natasha Lewis. She remained professional, courteous and friendly throughout the whole process. Even when things got a bit stressful at the end she kept her cool and we felt supported and protected by her. We were kept informed throughout the whole process never having to chase things up. Your reception staff always greeted us nicely and answered the phone politely. Thanks very much, Sally and Mark Pickard. (March 2018, Natasha Lewis, Shrewsbury office).
Hi Jade, documents received today, thanks. Concerning the whole sale process we would like to thank you for the professional approach you took as well as pushing everything to completion on time. We couldn’t have asked for a better service. 10/10! Thanks again, Mr and Mrs I Mackenzie (March 2018, Jade Phillips, Shrewsbury office).
Dear Sir, My wife and I would like to say what a great job your company, specifically Tracy Barnet has done in successfully completing the Conveyancing on our property in Birmingham. It was a challenge to get completion finalised by the timeframe required but Tracy did more than required to assist in the matter. Communication was excellent throughout and I would highly recommend her services without exception. Thank you Terry Jones and Co. From very grateful customers. John & Glenys Musgrove (February 2018, Tracy Barnett, Telford office).
Dear Sir, I would like to compliment Deborah Morris for the very efficient and high level of service and support that she provided me during the process of selling my house and purchasing another . There were some difficult and unusual enquiries she had to respond to , which could have gone on for days had she not dealt with them promptly. It therefore made a considerable difference in achieving the completion.My telephone and emails enquiring about progress were also dealt with very quickly, providing me with valuable feedback. On a more personable level, she was always very supportive and encouraging when I had doubts about completing, and her friendly and approachable manner helped to take the pain and stress out of the whole process. I have bought and sold many properties over the years and used many solicitors, but none have been as friendly, efficient and professional as Deborah Morris. Many Thanks. Gary Kirkham. (January 2018, Deborah Morris, Shrewsbury office, )
Hi Deb, What can I say? There aren't too many words that could articular how grateful I am to you. As we said, there were many battles but we won the war!!! The new house is great and I really love it. Thanks for your support, tenacity, resilience and above all great customer care. Lots of love Jackie Byrne (January 2018 Deborah Morris, Shrewsbury office)
Hi Su and Danielle, Myself & Andy would like to Thank you both so much for all the hard work and help you provided during the sale and purchase of our house. You went above and beyond what most solicitors would do. You both made me feel at ease with all the stress that was happening. You are both a huge asset to Terry Jones and I would highly recommend yourselves. Forever thankful. Charlene & Andy Phillips (January 2018, Su Edwards and Danielle Smith, Shrewsbury office)
Dear Jeremy, Thank you very much for your assistance and service regarding the conclusion to the Estate. I would have no hesitation in recommending your professional and friendly service to anyone in need. Kind regards, Libby Kiely. (November 2017 Jeremy Charlton, Shrewsbury office)
Dear Lynne, Thank you for your email and for all your hard work on this case. It has not been easy for any of us and we will all be pleased to finalise this matter. Superlative service as always, It finally leaves me to send our many thanks to you for your services, and to wish you a very pleasant week end. Kindest regards, Philippa Barnes. (September 2017 Lynne Cannon, Shrewsbury office)
Dear Lynne and Lisa, Many thanks for the letter dated 27th September sent to my mother. Many thanks again for your assistance, patience and perseverance in dealing with the sale of the property. Best Regards, Ken Green. (September 2017 Lynne Cannon and Lisa Wootton, Shrewsbury office)
Good morning Lynne, we hope you are doing well. We are sorry for big delay in sending this email after the completion day. However, we went on holiday shortly after that and did not have opportunity to be in touch with you. We would like to thank you for all your hard work over the past few months. You managed to get us through a few obstacles of this uneasy sale and we really appreciate your knowledge and advice. Thank you very much indeed! Kind regards. Mrs. and Mr. Rodrigues. (September 2017 Lynne Cannon, Shrewsbury office)
Dear Cameron,Thank you for your e-mail and attached letter. Great news. Please pass on our thanks to John for his diligence and professionalism in this matter. Kind regards Emma Bryan (September 2017 Cameron Young and John McCormack, Litigation, Shrewsbury office)
Dear Sir, Me and my partner were really pleased and amazed at the service we got from Terry Jones and from our personal lawyer Deb Morris. They made our purchase of our first home very easy and as quick as possible even with some hick ups along the way which never slowed them down ! The response time from them was fantastic always returned calls if missed and emails were always answered. I would highly recommend Terry Jones and I will be 100% using them again for my sale and purchase of my next home and hopefully use Deb again if she would have us :) Thanks again. Kellie and Ben Roberts (August 2017 Deborah Morris, Shrewsbury office)
Hi Natasha and Ellen, I just wanted to thank you both for all your hard work over the past weeks. You have made the conveyancing process run so smoothly and have helped us every step of the way. We will be recommending Terry Jones to all who ask. Thank you both again, Daniel and Heather Evans (August 2017 Natasha Lewis and Ellen Brindley, Telford office)
Morning Ian,I hope you’re well? A couple of things I wanted just to make sure that all the loose ends are tied up now with regards to the land? And secondly I wanted to say a big thank you for all your help along the process of purchasing the land I know it wasn’t an easy one but your service was impeccable. Also thanks to Dianna for all your help behind the scenes! Many thanks again Ryan Wheeler, Director, Proactive Personnel Ltd (August 2017, Ian Bowker and Dianna Norton, Telford office)
Dear Deborah, We would like to thank you very much for the efficient and helpful way you dealt with the sale, your patience and kindness is much appreciated. Should we require alterations to our current wills we will keep yours services in mind. Thanks again, Richard and Sheila Horne (August 2017, Deborah Morris, Shrewsbury office)
Dear Sir, Having consulted Terry Jones on three occasions since opening our wedding venue Shooters Hill Hall Weddings in 2014- John McCormick has resolved each situation entirely satisfactorily with the minimum of fuss and thus expense!! Highly recommended. Warmest regards, Ishbel (July 2017, John McCormack ,Litigation at Shrewsbury office).
Hi Deborah, Just to say thank you for the card you sent. We really appreciate all your hard work. We found you to be very professional and would definitely recommend your services to others. Glad to finally be in our new home. Thanks again. Kind Regards, Matt and Laura Yeomans (July 2017, Deborah Morris, Shrewsbury office)
Dear Jeremy, I am extremely grateful for all the support given to me over this very stressful time. I am sure I could not have found another firm of Solicitors who would have been as supportive as you and I will always be thankful for that. Yours sincerely Karren Dillon (June 2017, Jeremy Charlton, Shrewsbury office)
Hi Deborah, Thanks for your confirmation and confirm Serena and I are happy with your completion statement.
I would like to thank you for what you have done and will not hesitate to use you again in the future for any conveyancing requirements. Hope you have a good holiday. Kind regards Trevor (June 2017, Deborah Morris, Shrewsbury office)
Dear Carlo, Thank you for the update we will certainly keep you in mind for the future. On behalf of us both many thanks again for the professional manner in which you conducted the legal work for SAS Ltd. (DPTS). Enjoy your weekend. Kind regards Pat & Ron Birchall. (May 2017, Carlo Sereni, Shrewsbury office)
Dear Terry, In a world where it seems to be depressingly common to have to complain about poor service, I would like to place on record my delight with the service provided by Sarah Smith. I have moved house many times in recent years (don't ask!), and Sarah has dealt with approximately twenty moves for me, not including aborted transactions when the chain has broken down. I therefore know that Sarah's good service is a continuing theme. Sarah is unfailingly courteous and polite and shows compassion when dealing with my occasional overspill of emotions when problems inevitably occur. Her advice is always considered, rational and sensible; she has saved me from numerous impetuous decisions along the way. Nothing is too much trouble for her and she always makes herself available to answer my queries and provide reassurance in a timely way. I expect my impending move to be my last for some time, but don't hold your breath! I will continue to, unhesitatingly, recommend Sarah to friends and acquaintances in the future. Sarah really is a credit to your company. Kind regards, Alison Simcox (May 2017, Sarah Smith, Shrewsbury office)
Dear Mrs McEvilly, Thank you for your letter of the 20th. I acknowledge safe receipt of the cheque. I greatly appreciate all the work you have done to conclude this matter. Kind regards Barbara Barlow (May 2017, Elizabeth McEvilly, Newport office)
Dear Carlo, Please take this brief note as a hearty thank you from all the directors of Solmedia Ltd for your assistance in handling this matter and services provided. Kind Regards, James Wallach, Director (April 2017, Carlo Sereni, Shrewsbury office)
Thank you Ian, we really appreciate all the work you have put in on our behalf, you have really gone above and beyond in the way you helped us. Especially this weekend. Of all the people involved you were the one that was plain, simple and focused. We will definitely be in touch next time we need help and pass on your details to friends too. Karen and Craig Barnshaw, Directors, Inductaflex Limited (March 2017, Ian Bowker, Telford office)
Dear Lynne, Thank you so much for your email. It is good to know that everything has now been completed!
We are most appreciative of your kind and efficient attention in dealing with this matter and also for the (unexpected) return of funds: that is good of you. With very best wishes. Kind regards Joan & Roy (March 2017, Lynne Cannon, Shrewsbury office)
Dear Sir, I have purchased 2 properties in the last year and have been very happy with the service provided . The level of service provided by Oliver Lutner & his team were efficient, professional, prompt and of a very high standard. I would highly recommend them and would not hesitate to use them for any future purchases. Regards, Raj Nakarja (February 2017, Oliver Lutner, Telford office)
Hello Terry, I am writing to you regarding the service that was provided to us for the sale and purchase of our properties in October last year. It was very refreshing to deal with Robin Tattersfield who was efficient, always got back to us quickly if he couldn’t speak straight away, and went the extra mile to secure our sale, and the purchase of our new home. As you know, moving house is very stressful, and Robin did everything he could to help keep things moving, and keep our stress levels down! He is a real asset to your business, and because of his excellent work I will be recommending Terry Jones Solicitors to anyone I know who needs legal services, and will of course use your services again if required. Thank you, Jessica Corfield | Assistant Project Manager – Track and Power | HS2 Ltd (January 2017, Robin Tattersfield, Shrewsbury office)
Dear Terry, Me and my girlfriend have recently bought a house using Terry Jones as our solicitors, and we had Robin Tattersfield as our specific solicitor. I just wanted to send a review to complement you on the service that was provided. This was our first purchase and so we did require some help, and had a lot of questions! We found Robin to be friendly, helpful and informative from the start to the end of the process. He helped us through the purchase every step of the way, providing prompt and clear answers to all our questions. He made himself available to us whenever we needed help, and this included letting us know we could call him out of hours if required. This was extremely reassuring for us as we felt we always had someone ready to help us if things got slightly confusing! Robin acted as an intermediary between ourselves and both the estate agent and vendors solicitors, which was extremely helpful. We had a number of occasions when it got a little complicated in terms of the exchange and completion dates, and Robin was able to explain to us, in very simple terms how it was working and what was going to happen (And he seemingly had to explain this to the estate agent as well!), allowing us to plot a timeline of the whole process, and make arrangements where we needed to. Robin organised all the searches promptly and got us the information quickly. Additionally, Robin went through the contract in great detail when it was sent over by the vendors solicitors, ensuring to query any point that was a little vague, and he even organised for the boiler to be serviced for us. He essentially picked up on any issue in the contract before we even had a chance to spot there was an issue. This was extremely reassuring as it became clear that we had someone on our side looking out for our interests. He also ran us through the help to buy ISA procedures, ensuring that we got our applications in on time to ensure that the money reached the right place in time. I don’t think there is more we could have asked from Robin, I feel he went above and beyond what was expected by us and was extremely helpful. He really helped us on our way to our first property purchase. I felt lucky that Robin was involved in the transaction, as it certainly made the whole process much easier. Kind regards Joe Hosty, Contract Accountant, Mitie Waste, Facilities Management (December 2016, Robin Tattersfield, Shrewsbury office)
Dear Yvonne, I would like to thank you and your team for the excellent work and support throughout this conveyancing process. It was my first experience of this kind and I have to say you made it look so easy. I thank you for that. Have a wonderful christmas and a very happy new year. I wish you all the best for your future personal and professional endeavours. Kinds regards George Angelopoulos (December 2016, Yvonne Masters, Telford office)
Dear Jade, Thank you for all your help during this sometimes stressful time. The efficient and professional way you dealt with our conveyancing was greatly appreciated. Kind regards Peter Carter (November 2016, Jade Phillips, Shrewsbury office)
Dear Lynne, Just wanted to thank you for the extremely professional and personal service we received with our house sale and purchase. You made what could have been a more stressful process as smooth as possible. We will certainly come to your practice for our future legal needs. Kind regards Denise and Kevin Williamson (November 2016, Lynne Cannon, Shrewsbury office)
Hi Sarah, I’d just like to say a big thank you to you for being always ‘on the ball’ and handling everything so professionally and for keeping me informed along the way. It’s taken a while (not down to you) but thank God it’s over. I think all too often people don’t give credit where it’s due, so thanks again. I wouldn’t hesitate to recommend you to friends and family. Best regards, Gary Southall (October 2016, Sarah Smith, Shrewsbury office)
Dear Mr McCormack, I would like to thank you for resolving with the landlord my tenancy as second successor for the property. The service you provided was first class. Yours sincerely, Christopher Till (October 2016, John McCormack, Shrewsbury office)
Dear Peter, There hardly seems to be a week go by without my feeling extremely indebted to YOU for something! As you will now know, the planning application for the land was a success and I can now proceed, down to YOUR foresight. I cannot thank you ENOUGH for your unerring help and advice and for continually supporting me in these endeavours. You are quite a remarkable man and I am very fortunate to have you " on my side" !! I am CERTAIN that I owe you for your work on the planning application and I INSIST that you let me know as I realise that a lot of work was done on your part in the searches etc Kindest regards, Carolyn Jones (October 2016, Peter Wilson, Telford office)
Dear Mrs McEvilly, Thank you for your letter of 20th September informing me that the Lasting Powers of Attorney have now been registered. I enclose a cheque in settlement of your professional charges. Thank you too for you professional, helpful and supportive manner in dealing with this matter. Yours sincerely Margret Mantripp (September 2016, Liz McEvilly, Newport office)
Hi Oliver, Just a quick line amongst the frenzied activity of moving. Both Janice and I can't thank you enough for the service you provided. We have had many experiences with the profession and can genuinely say that your service is at the top. Just simple things matter to us like returning calls & answering emails. It adds to the professional and caring approach. We have let the girls know at the Site and will not hesitate to recommend you to others. Again our thanks, Andrew & Janice (September 2016, Oliver Lutner, Telford office)
Hi Sarah, Thank you for all of your help and support, buying my first property has been a relatively smooth process and so I am so grateful for all that you have done. I'll definitely be recommending you to friends and family! Thank you again. Kind regards, Kirstie Hodson (August 2016, Sarah Smith, Shrewsbury office)
To whom it may concern, I am writing in regards to the recent sale and purchase of property in Shrewsbury. Sarah, of Terry Jones solicitors, worked on the transactions and her efforts were such that I felt inclined to write a testimonial of our experience. The sale of our property was what could be described as a case study of mis-fortune. Without going into detail things went from bad, to worse, to close to unbearable, but throughout Sarah and her team were excellent, navigating us through what was a very difficult time. Through all the jargon, confusion and mis-information, everyone at Terry Jones were straight with us and worked tirelessly to get the job done. I genuinely feel that the process could have fallen through on all sides if it were not for their efforts and we are eternally grateful. Thank you to everyone, we will be using your services again (as I had done when purchasing and selling my last property) and instructing friends and colleagues to do the same. Thank you. All the best Andrew and Sian Boxall (August 2016, Sarah Smith, Shrewsbury Office)
Dear Lynne,The dust has settled, the proceeds are banked for Ivy's Care Home Fees. We are writing to thank you for your calm, professional support throughout this and our previous transaction when we bought this house. We felt reassured at all times and your quiet, dry humour was immensely helpful in some stressful times. Many thanks, Ian and Barbara Enderby (July 2016, Lynne Cannon, Shrewsbury office)
Hi Lucie, Just a quick thank you for all your help during our recent move, you definitely went above and beyond when things got a little tricky. We were very grateful for your diligence and dare I say, tenacity in ensuring we got what we wanted. Kind regards Robin Greenwell (July 2016, Lucie Couchman,Bridgnorth office)
Dear Natasha & Joanne, I would like to thank you both for the service provided in the sale and purchase of my properties. I was impressed by the level of service and communication during this time and would not hesitate to recommend your company to others. This was my 6th move and by far the most efficient in terms of conveyancing. Thanks again Steve Sproson (July 2016, Joanne Roberts and Natasha Lewis, Telford office)
Hi Jade, Just a quick note to say thank you for acting for me in the sale of my old home and the buying of my new one. You helped me greatly in my constant stumbling through all the paperwork involved in buying and selling a house nowadays and you were very patient, although equally frustrated, with the drip, drip, drip of extra information being constantly requested by the purchaser. How you keep your cool is beyond me. I certainly couldn't do your job that's for sure. I am now settling in nicely into my retirement home, albeit still surround by boxes! Once again Thank You and I would certainly recommend you to anyone who is thinking of moving house. Kind regards Simon Attwater (July 2016, Jade Phillips, Shrewsbury office)
Hi Carlo, Following today’s completion of my matter, I would just like to offer a brief note to confirm my sincerest thanks to you for having helped me in different ways to achieve something that at times I thought wasn’t going to happen. Thank you for your experience, problem solving solutions and prompt attention and for your expert and invaluable advice and professionalism in your specific field of business. I will gladly recommend you to whoever I come across in the future that may need your services and should you need a reference for a new client then please feel free to give them my contact details. Kind regards, Andrew Smith (July 2016, Carlo Sereni, Shrewsbury office)
Dear Terry, Just a quick note to thank you and Carlo for your professionalism and efforts vis-à-vis the sale of our client's business in Shrewsbury. We have finally managed to resolve difficult issues and the outcome is a fantastic result for all parties involved. Kind Regards, Joshua Sullivan BA (Joint Hons) Business Agent - Licensed Sector (July 2016, Terry Jones and Carlo Sereni, Shrewsbury office)
Dear John, I have now received a full refund of the purchase price of the Mazda which has now been credited to my bank account. I would like at this time to thank you very much for your help in dealing with this matter which has turned out very speedily and to our satisfaction considering the time and effort I spent trying to resolve the issue. Yours sincerely Alan Bufton. (July 2016, John McCormack, Shrewsbury office)
Hi Jade On our way to pick keys up to our new house! Just wanted to thank-you for your excellent service with regard to Brook Drive and Turnstile. Thank-you again Sally and Robert Mansfield (July 2016, Jade Phillips, Shrewsbury office)
Dear Sara-Jane, I want to thank you for conducting the sale of my property on my behalf. As conveyances go I have to say that this one was the least stressful that I have experienced and for that I thank you. I am fairly confident that in the following months I will be knocking on your door again. Hopefully with a sale and a purchase. Kind regards David Arnold (June 2016, Sara-Jane Newell, Newport office)
Dear Sue, I’m contacting you to say thank you for your very thorough and professional assistance in reaching a sensible settlement in my complicated and lengthy case, keeping my costs to a minimum and avoiding Court which is often inevitable in similar cases. I will be recommending Terry Jones and yourself to anyone in a similar situation. Best regards,Paul, Shrewsbury (June 2016, Sue Fitzmaurice, Shrewsbury office)
Dear Sir, I have had an extremely good experience with Terry Jones Solicitors. I first used your services when I bought a new home in Shrewsbury. It was a deal with very challenging contract negotiations. If it were not for the fantastic support of my lawyer, Helen Ditchburn of Terry Jones Solicitors, I would not have been able to complete in time. Your personal attention and loyalty to your clients is second to none! On another matter, I employed Solicitor Mr John McCormack to represent my interests in a complicated legal dispute. He was absolutely fantastic. His patience, attention to detail and great care for his client carried the day! I strongly recommend Terry Jones Solicitors. You are different. You put your clients first and certainly in my case went well beyond my expectations. Bjorn Birgisson (June 2016 Helen Ditchburn and John McCormack, Shrewsbury office)
Hi Rebecca, That's fantastic news! Thanks again for all your help and consistent replies to my sometimes endless questions. You have made what has turned out to be a very stressful process (new build buying) more manageable and enjoyable. Thanks again! Look forward to hearing from you Friday. Kind Regards, Jordan Olliver (May 2016, Rebecca McMullan, Newport office)
Dear Lynne, Thank you very much for all your hard work on the purchase of our property. Your professionalism and experience were exemplary and we wouldn't hesitate to recommend you and your firm. Ekaterina and Jose Rodrigues (April 2016, Lynne Cannon, Shrewsbury office)
Dear Jade, Many thanks for your best wishes, our move has gone really well and we like the place even more after living with it and in the location. Thanks again for sorting everything out with minimum hassle. We really value you. Regards. Andrew and Lynne Bates (April 2016, Jade Phillips, Shrewsbury office)
Hi Jo, Well, it is a big red letter day today! You have been in touch to confirm that we have completed on the last of our fourth property purchases - and you have guided us through every one! We came to you on a recommendation from D B Roberts and have not been disappointed! It was a massive thing for us when we decided to invest so much money in properties. We were very apprehensive as we took this path but you have made it as painless as it could have been. Never making a drama out of any of it - and on some occasions that would have been justified! but you kept us calm and assured us that all would be well. We had several deadlines along the way and you went the extra mile to make it happen and achieved what sometimes seemed impossible. When we were stressing and thinking that it wasn’t going to happen you assured us that 2 weeks is a long time in the world of conveyancing - and as usual you were right! I would also like to take this opportunity to thank Natasha, your personal assistant who also gave us great support and stepped in seamlessly whenever you were not available. You are a good team. You have been professional and efficient yet friendly at all times and that is a difficult balance to achieve - So well done and a great big thank you to you and all at Terry Jones Solicitors. As we go off into the sunset with dreams of achieving great things with our new property portfolio we will always be grateful to you for helping us to achieve this - and if it all goes pear shaped we will be back to ask you to handle our affairs again when we sell them!!! Kind regards & best wishes, Dave & Lynda (Parkes) (April 2016 Joanne Roberts, Telford Office)
Dear Joanne, Thank you so much to you and your team for your patience, perseverance and clear, prompt communication with us during our recent house move. People say it is a stressful thing to move house but I would never have believed how much. Please pass on our thanks to Natasha and Bethany who had to reassure me most weeks that everything was going smoothly and well, and allowing me to ‘sound off’ when things got bumpy. If I was to offer any advice to future clients I would suggest advising them honestly about how long these things take so they can lower their expectations from the onset. Should we ever need to move again (and right now I have no plans to!!!) we will be coming back to you and we will be recommending Terry Jones to our friends and family. Kindest regards Jane & Steven Owen (March 2016, Joanne Roberts, Telford office)
Dear Jeremy, Thank you very very much for all your help and support over the last 2 years, you have made everything seem possible, and have evened out all the issues along the way. We (us 3 brothers) much appreciate all the work you have done for us. Kind regards Duncan Collyer (February 2016, Jeremy Charlton, Shrewsbury Office)
Hi Lynne, A fantastic job, well done. I do appreciate all your efforts on my behalf. I always have an excellent service from Terry Jones Solicitors. Martin Williams (January 2016, Lynne Cannon, Shrewsbury office)
Hi Yvonne and Kimberley, This is just to say ‘THANK YOU’ for everything regarding my house purchase. I know it wasn’t easy but at least we pulled through in the end and please accept my apology for constantly bothering you ladies. I really do hope you both have a very Merry Xmas and all the best for the New Year. Thank you Mr S Singh and Mrs B Kaur (December 2015 - Yvonne Masters and Kimberley McKenna, Telford Office)
Morning Yvonne, Just wanted to say Thank You for all your work on our purchase!! The whole thing was dealt with perfectly and was stress free for us. Thanks again we will be back. Leanne & Joe :) (December 2015 - Yvonne Masters, Telford office)
Hi Helen, Just a quick note to say a huge thank you for all the hard work you have put in over the last few months. It hasn't been a straight forward one for us but you have always kept us informed of what was going on and kept pushing right to the end and managed to complete on time. Many many thanks again. Mike and Sarah (November 2015 - Helen Ditchburn, Shrewsbury office)
Dear Sue, Thank you so much for your help and support through this difficult time. You’ve been amazing! DB and I continue to work well together in the interests of the children and life in general is good.” MB ( Sue Fitzmaurice - November 2015) (November 2015 - Sue Fitzmaurice, Shrewsbury office)
Dear Yvonne and Charlotte Thank you for your stirling efforts last week and thank you so much for getting the move through on time. Kevin Williams (October 2015 - Yvonne Masters and Charlotte Matthews - Telford)
Hi Sue Just a quick email to say thank you very much for all your help with the sale of our property, we had an awful feeling everything would go pear shaped last minute, so were very pleased with the outcome and dead on target too! We have received all of the completion paperwork now too so once again many thanks. (October 2015 - Sue Cornish, Shrewsbury)
Dear Mrs Cannon, May I thank you for the very professional and helpful way that you have handled my part of the conveyance for the sale of our property. It has been a pleasure to work with you on this. You are an excellent advert for Terry Jones Solicitors. Regards. John Kirkham (September 2015 - Lynne Cannon, Shrewsbury)
Thank you so much Terry Jones Solicitors, in particular Lynne Cannon in conveyancing. From start to finish, a thoroughly professional, diligent and efficient service, always a smile on her face, calm and measured and nothing too much trouble. Already recommended Lynne to close family and friends. Normally a rather harrowing experience, Lynne made the whole house purchase process so much more bearable. Dave Williams, (September 2015 - Lynne Cannon, Shrewsbury)
Dear Liz, I would like to offer my thanks for all your professional advice and help forthcoming this year, Yours faithfully Mark Wolton (July 2015 - Liz McEvilly, Newport)
Hi Lynne, Just wanted to thank you for all your assistance in this matter. It has been fantastic. Thank you, Mike Jones (June 2015 - Lynne Cannon, Shrewsbury)
Dear Sue, Thank you for all your advice and support over the past three years it has been invaluable, your calm voice at the end of the phone after so many written and verbal 'attacks' from somebody that should have known better, was a godsend. Enabling me to gradually rebuild my shattered confidence and start on the path to finding 'me' again. Ann T (June 2015 - Sue Fitzmaurice, Shrewsbury)
Dear Mr McCormack, Thank you for the copy of the Court Proceedings, and i would like to take this opportunity to most importantly thank you for your assistance in helping James to reach this satisfactory settlement, he is very much looking forward to receiving the money later this year. Kind regards, Richard Watkins (May 2015 - John McCormack, Shrewsbury)
Dear Kate Thank you for all your help, advice and hard work with my house sale. It was truly appreciated and honestly I don't know what I would have done without you. Kind regards Helen Jones (April 2015 - Kate Lyons-Small, Shrewsbury)
To all the Conveyancing girls at Bridgnorth, Just wanted to say thank you all very much. The move was very straightforward thanks to a class act, very calm and professional throughout. All the best from Bruce, Victoria, Amber, Freddie and Jasper (March 2015 - Lucie Couchman, Alex Hiscutt and Sue Simmonds, Bridgnorth)
Hi Lynne, Just a quickie we just want to say thank you for all your hard work and great help and support you have given us in buying and selling our houses you have took all the stress away from us and explained everything more than once until we have understood everything. Sherrie and I appreciate it all very much and I will recommend Terry Jones Solicitors to friends and family. Once again thank you. Kind Regards Darren and Sherrie (March 2015, Lynne Cannon, Shrewsbury)
Dear Kate, We want you to know we are very pleased with the quality of service you provided. We sincerely appreciate your responsivemess and the way you conduct business. We look forward to working with you in the future. Yous sincerely, Joseph and Ekaterina Rodrigues (March 2015 - Kate Lyons-Small, Shrewsbury)
Hi Lynne, I would like to thank you once again for dealing with my conveyancing matter, I cannot thank you enough for all your help. I would highly recommend you to anyone who might be selling or purchasing a property. Best wishes, Sarah Whitehead (March 2015 - Lynne Cannon, Shrewsbury)
Hi Kate, Many thanks for all your help with my recent move. It's been a very hectic few weeks and your diligence and attention to detail has been magnificent! Many thanks, Kind regards, Owen Ward (February 2015 - Kate Lyons-Small, Shrewsbury)
Dear Sue, Just a quick note to say that Mark moved in successfully over the weekend, and to thank you for managing the purchase for us and getting to the bottom of what at one stage appeared an extremely daunting list of issues to be resolved! Best regards, Alex (February 2015 - Sue Cornish, Shrewsbury)
Dear Kate, Please accept this as an indication of my gratitude. You contributed so much to my successful purchase. You were proactive, efficient and informative. You also maintained a pleasant and friendly approach which did much to ease my anxiety when responses from the vendor's end of the transaction slowed to a standstill. So thank you so much. May you have a lovely Christmas and a Happy New Year. Russell Sherry (December 2014 - Kate Lyons-Small, Shrewsbury)
Dear Sarah, I can never thank you and Pam enough for all your help and support. I will never forget it. A big thank you for putting up with me throughout my case. Darren P (December 2014 - Sarah Reynolds, Telford)
Dear Emma, I just wanted to email to say how extremely impressed I am with the service I have received from Emma Millington, assisted by Andrea Blackwell. I couldn’t have asked for better communication and pro-activeness. This is the second time I have used your company for a house sale and would actively recommend you. I am not one for writing letters of appreciation but the service I have received was outstanding and deserves praise. Kind regards Helen Palmer (December 2014 - Emma Millington, Newport)
Dear Kate and Katie, Just wanted to say a hugh thank you to you both for helping to sort our mortgage. Your expertise and 'genuine' concern was very much appreciated. Jan and Michael (November 2014 - Kate Lyons-Small (Solicitor) and Katie Hughes-Beddows, (Assistant) Shrewsbury)
Dear Elizabeth, I would like to thank you for the friendly, efficient and professional manner in which you dealt with preparing the Wills for my husband, Roger and myself. Thank you. Yours sincerely Mary Jones (November 2014 - Newport)
Dear Mrs Mcvilly, We wish to thank you very much for all your help and guidance during the recent update of our wills. We very much appreciate your very prompt attention and expertise in all aspects of our requirements. Yours sincerely, Elizabeth Kemp (October 2014 - Elizabeth McEvilly, Newport)
Hi Kate, Just a note to say a very BIG thank you for all your help and advice in our less than straight forward purchase of our home! Thank you for helping us to reliase our dream. Forever grateful, Jeanne-Marie, Brent, Tristan and Xavier Teelucksingh(October 2014 - Kate Lyons-Small, Shrewsbury)
Hi Sarah, Can I just say an enormous thank you for all of your help during our conveyancing process. I have very much valued and appreciated the time you have spent responding to my panics and questions! I would highly recommend you to friends in the future. Kind regards Michael Hares (October 2014 - Sarah Smith, Bridgnorth)
Hi Terry, I've been referring my mortgage clients to you guys for a couple of years now and have always had really good feedback from my clients. I've been using Toni Miles for all the business in the last 9 months and thought you should know that my clients, especially of late, are absolutely delighted with her - very professional, Very friendly and very engaging - I've had a few emails recently to thank me for putting people in touch with her. I'm sure you guys get plenty of stick when things don't go smoothly so thought I would let you know about the good feedback too-she's top knotch. Kind Regards, Dave Gilmour, Morland Potter Financial (September 2014)
Dear Jennifer, I am most grateful for the attention you have given me in pursuit of this claim and the persistence with which you have followed it up. Clearly the expertise and experience of your company have borne fruit and have resulted in a most satisfactory outcome. I wish you well in your own career and hope that you will be just as successful in future cases. Yours sincerely, Kevin Callaghan (Rev.) (September 2014 - Jennifer Woods, Newport)
Dear Terry, I recently acted as the Executor for a lady and never having carried out this type of duty, sought legal advice. I made contact with Michelle Parry from your Shrewsbury office and have to say that I was really impressed with her caring and considerate approach and practical advice that she gave me throughout this time. She was very professional in all her aspects in this matter and most helpful over a variety of issues. I bring to your attention the excellent work carried out by Michelle so that we are aware of how members of your staff operate. Yours sincerely, Maelor Owen (September 2014)
Dear Jenni, Regarding my road traffic accident. The amount that I received is much more than I expected so I appreciate the work you have done to secure such an amount. Thank you! Andrew Judson (August 2014)
Dear Michelle, I like to say to you “Thank you very much for the hard work“ We all, the families Van Moorleghem, Opheide and Van Meerbeek, are very pleased with your help and efforts. After 18 months of hard work it came to a pleasant end. Thank you very much. With warm and kind regards. In the name of all of us, Ludo Van Moorleghem, Belgium (June 2014 - Michelle Parry, Shrewsbury)
Dear Jennifer, I would like to take this opportunity to thank you and your team for all your help and support. I would not hesitate to recommend your services or come back myself should I need any advice in the future.
Kindest regards, Wayne and Jayne Adams (June 2014)
Dear Michelle, Many thanks for the expertise and clarity in carrying out my father's estate to a final conclusion. Thank you for the efficient and professional discharge of the estate. It has been very muchy appreciated by myself and Carole. Ian Sadler and Carol Murray (May 2014)
Dear Jeremy, May I thank you for your diligence handling the affairs of my late sister, it has all been made easier with this guiding hand. Yours sincerely, Richard Goodall (April 2014)
I would like to thank Toni Miles who made our move as stress free as possible. She was helpful and highly professional and progressed our move quickly. Most importantly she has a friendly approach which makes the legal side a lot easier to understand. Terry Jones Solicitors were recommended to us and we would highly recommend them to anyone who is thinking of moving.
Kind regards Eve Hawes (March 2014 - Toni Miles, Telford)
Dear Sam, I just wanted to drop you a line to thank you for the very high standard of service you have provided for me during the sale of Hollybank Cottage and the purchase of Watersmeet last year too! You have always been so efficient and have kept me informed all the way through. I would have no hesitation in recommending you to anyone who is looking for a conveyancing solicitor. Once again, many thanks. Kind regards Julie Brayshaw (February 2014 - Samantha Evans, Shrewsbury)
"Dear Jeremy, Many thanks again for all your support and help through what has been the most difficult part of my life to date. What you have achieved has been nothing short of superb. I hope that none of my friends or relatives ever faces what I did, but if they do, I will have no hesitation in recommending your services. "
Best wishes, Andy (October 2013)
"Dear Jeremy, Thank you for all your help with the problems I've had and sound advice you have given me. The court hearing went extremely well the other week and the barrister was very pleased with the letters and information on file from you. "
Kind Regards, Spencer Davies (September 2013)
"Dear Emma, Dave and I just wanted you to know how very grateful we have been for your expert help and professional assistance since you took our case over and thank you for all your help and assistance in making our completion go through smoothly today.
Please also pass on our thanks to Jayne your Secretary who has also been very helpful and professional in our dealings with her, it has been very much appreciated.
Thank you both."
Kind Regards, Dave & Jenny McCabe (June 2013)
"Dear Mr Jones, I feel I must write to you in praise of your conveyancing executive, Sarah Carter.
From a list of five solicitors I obtained from personal recommendations, Sarah Carter immediately shone out from the rest. I felt that she had the right attitude and would provide an efficient, quick and reliable service at a competitive price.
To date, Sarah has assisted me in the purchase of three houses and also worked tirelessly on another. Sarah worked very hard on the last deal and almost moved heaven and earth to complete the paperwork on time.
I would like to thank Sarah and her team for all the hard work so far and I look forward to working with them again soon."
Paul Watkins (April 2013)
"Dear Jeremy, Thank you so much for all that you have done regarding my case. You have done so, in a genuine caring manner and have been a great support when needed."
Kindest regards, Rebecca Pillay (May 2013)
"Dear Kate, Myself and Kelly would like to thank yourself and Terry Jones Solicitors for all the hard work and effort you put into the speedy purchase of our new property. The service we received from you was second to none and I would have great pleasure in recommending you to friends and family and would certainly use Terry Jones Solicitors in the future thanks again for all your hard work. "
Kind regards, George Williams & Kelly Ward (April 2013)
"The professionalism, solutions-oriented thinking, excellent communication and truly personal and genuinely friendly service of everyone I've dealt with - from Terry Jones himself, to those manning the reception desk, has been exemplary."
Mr John Burt
"I have worked with a number of legal firms over the years both local and national. I really appreciate the fast, efficient and ‘no fuss’ service that Terry Jones offers. Terry’s attitude is to deal with the issues quickly, professionally and this filters down through his entire team. "
Alan Corfield of Jigsaw Marquees
"Terry Jones has acted for us on numerous occasions and nothing is ever too much trouble. He is always happy to visit us at the farm and personally inspects any land we are considering purchasing to ensure that ‘no stone is left unturned’. I can’t thank him enough for his expert advice and personal and caring service."
"I couldn’t ask for a better service than provided by Terry Jones Solicitors. They are extremely professional, return all calls promptly and deal with any queries in a caring manner. I would personally like to say a big thank you for all their hard work when assisting with our business affairs."
Jo Upton of Direct Removals Limited
"We would like to thank Terry Jones Solicitors for all their help and advice with our personal and business matters over the years. Recently their expert and local knowledge of the area proved invaluable when resolving a land dispute. We have always recommended Terry Jones Solicitors to all our family and friends and will continue to do so."
Mr Arthur and Mrs Carole Brenkley
"Very good service throughout the whole matter. Will definitely use this company again and also tell all of our friends. Thank you very much."
Mr R Czako
"A divorce is a time of great stress, and mixed emotions. Sarah immediately put me at ease with her manner and brightness. She also made me feel like someone was on my side and fighting for my rights, which I found to be very important. I found her to be very knowledgeable and on top of things all through the process, and made it easy to understand the legal terms and processes. I would highly recommend her to anyone going through such a difficult time"
"Excellent service above and beyond expectations - my business associates and I were impressed when Terry Jones attended a commercial site meeting in Aberystwyth, nothing is too much trouble for this firm"
"Please accept my thanks and gratitude for your work Rachel, which was exceptional. I had always dealt with online legal companies for moving house, re-mortgages and lease extensions, not realising what I was missing out on for the sake of a few pounds. You explained the important points clearly, making sure I understood the implications. Your expertise has enabled me to secure the best lease I have ever had by far and I am still amazed how you turned a standard lease into such an excellent deal. I will be highly recommending you and will certainly return for the superior legal minds and services of Terry Jones Solicitors. I had no idea good lawyers could make such a difference."
Jenny Bracelin, Business Advisor and Money Coach. Member of the Institute of Business Consultants
"The Commercial Team at Terry Jones Solicitors have acted for our company, Burnt Tree, on numerous occasions in respect of various property transactions. Their skills and expertise in this area are second to none and we would highly recommend them and indeed do so! Not only did they give us good advice; every deadline was met with professionalism and a personal touch".
Keith Ashworth and Bill Thomas, Burnt Tree
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